Digital Brain Fuel

January 2023

Why Local SEO is Important

If you own a small business with a physical location or serve a specific geographic area, you must prioritize local SEO in your digital marketing efforts.

But what is local SEO, and why is it so important?

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Just How Much Do Online Reviews Matter?

Studies show that consumers no longer trust advertising like they used to. Instead, they turn to online reviews to determine whether your product or service is worth their money.

91% of Millennials and Gen Z consumers trust online reviews as much as, or more than, personal recommendations.

And it is no longer just about how many 5-star reviews your business receives. It is the number of reviews and how your company responds to negative and positive feedback. So what is a business to do?


While you can’t control when and if your customers will leave a review, you can try. Ask your customers to leave a review online by sending a follow-up email or asking at the time of purchase. And develop a plan to respond to your reviews. Appoint a specific staff member or team to be responsible for responding and commenting on your reviews — both positive and negative.

National Medal of Honor Leadership & Education Center

RedShift has a New Partner — the National Medal of Honor Leadership & Education Center. This South Carolina-based non-profit seeks to honor our country’s greatest military heroes and educate the coming generations with lessons of extraordinary valor.

And we’re thrilled to be working with them to redesign their website so they can attract their audience and showcase their interactive programs and immersive exhibits.

Feel like your website isn’t the best representation of your brand? REDSHIFT’S GOT YOUR BACK

Are You playing with ChatGPT and DALL·E 2?

If not, here’s why you should be.

ChatGPT is a language-processing artificial intelligence (AI) model that will draft an original copy when provided with a text prompt. DALL·E 2 is also an AI model that can create original, realistic images from a text description.

Here at RedShift, we’ve been spending time each day familiarizing ourselves with these and some other new tools.

On top of that, we’ve been showing each other how we can best to utilize them to be more efficient in driving results for our partners. As we learn more about these incredible digital technologies that seem to be reshaping our landscape, it might be tempting to think about replacing roles or agencies (ahem). But don’t make any rash decisions just yet…


AI cannot replace a human (snarky copywriters live to see another day). Yes, these platforms can kick out some incredible content, but it’s still void of that personal touch that takes a first draft or initial concept to the next level. Our continued exposure and education with these tools will lead us to developing new ideas and new content that will ultimately result in new consumers for our partners.

These are just two of many 2023 digital marketing trends from the British Academy of Digital Marketing.

Hang Your Hat

Want Better Results From Your Team? Hang Out with Them More.

Friendship is the top psychological need in Maslow’s hierarchy of needs. It’s essential for overall health and that includes in your place of work. It’s not weird or taboo, it’s forming a human connection with those you spend a large amount of your time with.

Work isn’t just work anymore. We are so connected, and work is as much work as it is personal. Having a great friend or group of friends has many benefits.

Stress relief, increased productivity, and employee engagement are all attributed to friendships developed at your place of work. Don’t be afraid to build friendships. Get out with your coworkers. Do things outside of the office together. Yeah, it’s work, but isn’t work among friends much more fulfilling than if you work in a bubble and on your own?

Speaking of AI Tools ...

The team came together to have a group training session on ChatGPT and DALL·E 2. We interspersed a little fun as we brainstormed how to leverage these AI tools best.

We prompted ChatGPT to come up with a short story about Abby, RedShift’s COO and sandwich aficionado.

To our delight, ChatGPT penned the tale of Abby becoming the head of a sandwich smuggling ring in Pittsburgh. And, thanks to DALL·E 2, we have a mugshot of the alleged criminal.

RedShift Digital Marketing, 436 Seventh Ave, Suite 200,Pittsburgh, PA 15219, 412.697.2800